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Feb
11
[COMPLETED] ClearMedia BizzCloud Maintenance
Posted by Niels Willemsen on 11 February 2019 16:07

ClearMedia BizzCloud Upgrade

 

Dear partner,

 

During this week we will be upgrading the ClearMedia BizzCloud  vCenter . This will cause the BizzCloud management interface (https://my.bizzcloud.be) to be unavailable during the following hours:

 

Monday  11/02/2019 22:00 – 00:00

Tuesday 12/02/2019 22:00 – 00:00

 

The environment itself will remain available during the upgrade, the hosted virtual machines will remain unaffected throughout the maintenance period.

We apologize in advance for any inconvenience this may cause.

 

If you have any questions about this maintenance window, please contact our Service Desk.

 


The ClearMedia Support Team


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Feb
5
[COMPLETED] ClearMedia BizzCloud Maintenance
Posted by Niels Willemsen on 05 February 2019 18:15

Dear partner,

 

During the week we will be upgrading the ClearMedia BizzCloud management panel to vCloud director version 8.2 . This will cause the BizzCloud management interface (https://my.bizzcloud.be) to be unavailable during the following hours:

 

Tuesday 5/02/2019 22:00 – 00:00 : Completed

Wednesday 6/02/2019 22:00 – 00:00 : Completed

Thursday  7/02/2019 22:00 – 00:00 : Completed

Friday 8/02/2019 22:00 – 00:00 : Completed

Saturday 9/02/2019 10:00 – 00:00 : Completed

Saturday 9/02/2019 22:00 – Sunday 10/02 12:00 : Completed

 

The environment itself will remain available during the upgrade, the hosted virtual machines will remain unaffected throughout the maintenance period.

We apologize in advance for any inconvenience this may cause.

 

If you have any questions about this maintenance window, please contact our Service Desk.


 


The ClearMedia Support Team



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Feb
4
[DONE][ROLLED BACK] [PLANNED 05/02/2019] ClearMedia BizzCloud Maintenance
Posted by Sven De Bondt on 04 February 2019 15:10

Dear,


Tuesday 5 February from 5:00 until 8:00 we will be replacing one of our machines hosting the https://my.bizzcloud.be platform.


During this change, the portal https://my.bizzcloud.be will be unavailable.
We don’t foresee any impact on the virtual systems running in our cloud platform, and they should remain available as usual.
 
The ClearMedia Techteam

Update 12:20 (ClearMedia)

vCloud director is restored and running.
All functions can be used again.

We apologize for the inconvenience of this actions.

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Update 11:50 (ClearMedia)

vCloud director restoration is still ongoing and will exceed beyond the 12:00 maintenance window. Next update will be no later than 13:00.

The enviroment itself remains healthy and is in no way at risk.

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Update 10:20(ClearMedia)

The maintenance window has been extended until 12:00 am, our engineers are in the final stages of recovering the vCloud director interface

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Update 9:05 (ClearMedia)

The maintenance window has been extended until 10:00 am

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Update 8:05 (ClearMedia)

The maintenance window has been extended until 9:00 am


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Feb
2
[RESOLVED] Network Disruption 02/02/2019
Posted by Jorn Van hunskerken on 02 February 2019 18:38

Dear Partner, Customer,

At 15:49 there was a disruption of our network service. It is, at this moment, believed to be caused by a DDOS attempt.

Because of this, many services were unreachable for our customers.

About 10 minutes later the attack was mitigated.

Unfortunalty during this initial mitigation, many legitimate traffic was still being lost.

At around 17:00 all services were restored fully.

Regards,

The ClearMedia Support team.


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Feb
1
[DONE] ClearMedia BizzCloud vCloud Director Onderhoud
Posted by Sven De Bondt on 01 February 2019 10:43

Beste,


In het weekend van 2 tot en met 3 februari 2019 zal er een databaseonderhoud worden uitgevoerd op de BizzCloud omgeving.
Tijdens dit onderhoud kan de interface op https://my.bizzcloud.be soms kort onbereikbaar zijn.

De virtuele omgevingen binnen BizzCloud zullen tijdens het onderhoud normaal bereikbaar blijven.


Het ClearMedia Techteam


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